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Terms & Policies

EMI & Issuer Disclosure

Required electronic money institution and issuer disclosure for Mon customers.

Last updated: 16 September 2026

Required disclosure

ConnectPay UAB (company code 304696889) is an electronic money institution authorised and regulated by the Bank of Lithuania under licence No. 24.

Visa cards are provided through the ConnectPay card programme, subject to eligibility and the applicable card terms.

Role of the EMI and issuer

ConnectPay provides the regulated electronic-money, payment-account and IBAN services available through Mon. Cards are provided through the ConnectPay card programme. The applicable card agreement identifies the card issuer and the responsibilities of each provider.

MonTech Group, UAB operates Mon and the MonCore technology platform, including the app experience and customer support. Customer funds are held and safeguarded by the regulated electronic-money provider, not by Mon or MonCore.

Where to read the service terms

Account, IBAN, electronic-money, safeguarding, currency balance, payment, restriction, closure, card-use, security, replacement, dispute, and chargeback rules are set out in the Mon Personal Terms, Account & IBAN Terms, Virtual Visa Card Terms, Fees & Limits, and other documents shown in the Terms & Policies section.

ConnectPay publishes its terms and conditions. The product-specific terms presented during onboarding or before a service is used identify the terms applicable to your Mon account and card.

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MonTech Group, UAB.

Mon products and app features are subject to eligibility, onboarding, identity verification, risk checks, issuer approval, supported country, and product configuration. Opening an account or using Mon does not guarantee access to every feature shown in the app or on the website.

Account balances are electronic money issued by ConnectPay UAB and are not bank deposits. They are not covered by a deposit guarantee scheme. Funds are safeguarded by the issuer in accordance with applicable electronic-money law.

Mon supports balances and currency exchange in the currencies available to your account. Available services, exchange rates and applicable fees are shown in the app.

ConnectPay UAB (company code 304696889) is an electronic money institution authorised and regulated by the Bank of Lithuania under licence No. 24.

Visa cards are provided through the ConnectPay card programme, subject to eligibility and the applicable card terms.

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