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Terms & Policies

Card Delivery Policy

How virtual cards are delivered through Mon.

Last updated: 16 September 2026

Virtual card delivery

A virtual Visa card is delivered digitally inside the Mon app after onboarding, eligibility checks, identity verification, issuer approval, and completion of any required acceptance or authentication steps. No postal item is dispatched for a virtual card.

Digital access and security

Virtual card details and controls may be protected by app authentication, device checks, security controls, and cardholder verification. Mon may restrict card detail access or use if there is a security concern, recovery case, account restriction, or issuer instruction.

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MonTech Group, UAB.

Mon products and app features are subject to eligibility, onboarding, identity verification, risk checks, issuer approval, supported country, and product configuration. Opening an account or using Mon does not guarantee access to every feature shown in the app or on the website.

Account balances are electronic money issued by ConnectPay UAB and are not bank deposits. They are not covered by a deposit guarantee scheme. Funds are safeguarded by the issuer in accordance with applicable electronic-money law.

Mon supports balances and currency exchange in the currencies available to your account. Available services, exchange rates and applicable fees are shown in the app.

ConnectPay UAB (company code 304696889) is an electronic money institution authorised and regulated by the Bank of Lithuania under licence No. 24.

Visa cards are provided through the ConnectPay card programme, subject to eligibility and the applicable card terms.

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