Supported service area
Mon is available only to eligible customers in the European Economic Area, subject to onboarding, verification, sanctions screening, risk controls, issuer approval, and product configuration.
Prohibited activity
- Illegal goods or services, fraud, scams, deception, impersonation, or use of false identity information.
- Sanctioned persons, sanctioned jurisdictions, sanctions evasion, or activity connected to restricted parties.
- Unlicensed financial services, money transmission, exchange services, securities activity, investment services, payment aggregation, or payment activity for unapproved third parties.
- Illegal gambling, betting, lotteries, high-risk merchant activity, or activity prohibited by card scheme or issuer rules.
- Controlled substances, illegal prescription-drug activity, drug paraphernalia, cannabis where unsupported, tobacco, weapons, firearms, munitions, or radioactive materials.
- Wildlife or wildlife products, animal fur, bones, ivory, protected works of art, protected cultural goods, counterfeit goods, or restricted goods.
- Human trafficking, exploitation, escort services, prohibited adult content, child sexual abuse material, or any other abusive or unlawful sexual content.
- Quick-enrichment schemes, Ponzi schemes, snowball schemes, unapproved investment clubs, deceptive promotions, or similar activity.
- Unapproved donations, charities, non-profit fundraising, mass email or SMS services, marketing-list trading, restricted electronics, surveillance equipment, decoders, radar equipment, or similar restricted services.
- Attempts to bypass onboarding, identity verification, account limits, monitoring, security controls, recovery controls, or transaction screening.
- Use of Mon for another person, resale of access, account rental, mule activity, nested accounts, or activity inconsistent with personal account use.
- Abusive, threatening, harmful, or unlawful conduct toward Mon staff, issuer staff, service providers, or other customers.
Controls
Mon may reject onboarding, hold transactions, request information, restrict features, freeze accounts, block cards, wind down accounts, close accounts, file reports, or preserve records where prohibited or suspicious activity is identified.